Shipping & Returns
Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you. Orders usually ship on the day received but can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.
Where We Ship
We currently ship worldwide.
USA Shipping Costs
USA Standard shipping (1 to 3 business day transit) on all orders less than $99 before taxes and shipping is $4.95. Shipping is free for all orders of $99 or more before taxes and shipping. Please note that order processing may take up to 2 business days after the order is placed for standard shipping.
USA Expedited shipping is $15 for 2 Day and $25 for Next Day. Expedited shipping is only available to shipping addresses within the contiguous United States.
International Shipping
Rates vary depending on your country and will be calculated at checkout.
Taxes
Applicable sales tax will be charged on merchandise total if you live in South Carolina. Taxes are calculated according to shipping destination and itemized on the Order Summary page for the state of South Carolina.
Return Policy
Returns are easy! Customers receive a full refund when they send back unopened products within 30 days of receiving them. If products have been opened, customers will receive store credit when they send back the opened products within 30 days of receiving them. Please note that we do not refund shipping costs unless we have sent you the wrong product and that we do not issue refunds or store credit past 30 days.
If you have any further questions, please email info@ironology.life or call the Ironology Help Desk toll free at (844) 476-6776, ext. 0.